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NON-UK and US RETURNS

We're sorry to hear you wish to return your item. But not to worry, just follow the instructions below.

We do not supply return shipping labels outside the UK and USA, you are responsible for returning your items to us and can send them back to:

 

3RD ROCK Returns,

Unit 3D, North Mill,

BridgeFoot,

Belper,

DE56 1YD,

United Kingdom

 

HOW DOES IT WORK?

  • You can return items to us using a shipping method of your own choosing, but you will be responsible for the cost involved
  • We do not currently generate return labels for International shipments. Customers are responsible for the returns shipping fees including Duty/VAT/Customs fees both in your own country and any fees that may be incurred on arrival in the UK
  • 3RD ROCK is not liable for any returns lost in transit

 

All returned items will be refunded once they have been received at our warehouse. 

Need a different size or colour? Simply place a new order!

If you are returning an item from the UK or USA, go to our returns page.

 

Please make sure you’ve read our full return policy before returning your item to us.

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